Privacy Policy

Welcome to the website operated by Ikonic Technology Limited (“Ikonic Technology”, “we”, “us”). We recognise that privacy matters—particularly when you share information in connection with technology consulting, software delivery, or managed services. This policy explains how we handle personal data for users of this site (“Visitors”) who browse without contracting with us, and for organisations or individuals who register, enquire, or transact with us and use our professional services (“Authorised Customers”).

Personally identifiable information

“Personally identifiable information” means information that identifies or can reasonably identify a living individual—such as name, work email, telephone number, postal address, role, billing details, and, where relevant, authentication factors. It also covers confidential business data you entrust to us in the course of an engagement, including access credentials, technical diagrams, source code excerpts, operational metrics, and support tickets, which we treat as strictly confidential.

What personally identifiable information do we collect?

We collect basic profile and contact details from Visitors who submit forms or subscribe to updates. From Authorised Customers we may also collect company information, procurement contacts, payment data, and technical artefacts required to deliver agreed services—for example cloud tenancy identifiers, integration endpoints, security tooling exports, and project collaboration content.

How do we use personally identifiable information?

We use this information to respond to enquiries, administer contracts, deliver and improve our services, issue invoices, meet legal obligations, and—where permitted—share relevant updates about Ikonic Technology capabilities. Client-specific technical data is used only to fulfil the engagement it relates to, unless we have a separate lawful basis and, where appropriate, your consent.

How is information stored and secured?

Ikonic Technology Limited applies administrative, technical, and organisational measures appropriate to the sensitivity of the data we process. These include access controls, encryption in transit where supported by the systems we use, secure development practices for our own tooling, and confidentiality commitments for personnel and subprocessors. No method of transmission or storage is completely secure; we continually review controls as threats and standards evolve.

With whom may information be shared?

We do not sell your personal data. We may share information with vetted service providers who assist us—for example cloud hosting, email, billing, or professional advisers—under contracts that require protection and limited use. We may also disclose information where required by law, regulation, or court order, or to protect the rights, property, or safety of Ikonic Technology, our clients, or the public.

Your choices

You may opt out of non-essential marketing messages by following unsubscribe instructions or by contacting us at [email protected]. Subject to applicable law, you may also have rights to access, rectify, erase, restrict, or object to certain processing, and to lodge a concern with a supervisory authority.

Cookies

Our site may use cookies and similar technologies to remember preferences, maintain security, and understand aggregate usage. You can control cookies through your browser settings; disabling some cookies may limit functionality.

Compliance with laws

We may disclose personally identifiable information when required to comply with legal process or to cooperate with regulators and law enforcement, and where necessary to investigate fraud or enforce our agreements.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page and, where appropriate, notified through additional channels. If a change would expand uses of data in a way that conflicts with a prior restriction you communicated to us, we will seek your consent where the law requires.

Links

This website may link to third-party sites. Those sites operate under their own privacy notices; we encourage you to read them before providing personal data.